One way to remain competitive in modern business is to automate as many processes as possible:
1. Save time and money
By automating conversations that would otherwise need to be answered by an employee, companies save time and money that can then be used for other tasks. An engagerbot can also be used 24 hours a day, every day of the week, so your website is never offline.
2. Generate leads and revenue
Engagerbot for Education & Coaching uses direct messaging to qualify your visitors and direct them where they want to go to increase your chance of a conversion. For example, by asking your visitors just a few questions, you can determine whether or not they are potential customers. If they are, you can convey them right to your sales team or to an item you want them to purchase! Alternatively, Engagerbot can take their contact information and automatically add them to your email subscriber list.
3. Guide users to better results
Not every visitor is a potential customer, and many don’t always know where to find the information that interests them. Some may not even know what they are curious about. Probably they heard your brand name in passing and chose to find out more. By asking a collection of licensing inquiries, you can direct visitors to the best place to find the information they want without selling them anything.”
Why is the education industry choosing AI chatbots? How do they benefit from them?
Many large companies are now using AI chatbots to improve their customer service and reach out to more and more audiences to stay relevant and visible. In addition to enterprises, other industries also use chatbots, including educational institutions and educators.
Chatbot manufacturers use artificial intelligence and the latest conversational design to create bots that can communicate with students in all topics from elementary to secondary to university. However, artificial intelligence will not (but may in the next 20 years) change a student’s favorite teacher but can work as a helper to the teacher or as a tool for modern education.
What are the benefits of chatbots for education?
AI helps students get what they desire!
Every day, countless students search online for help with their assignments or for quick answers to get clarity on their courses, campus updates, admissions, instructors, etc. Similarly, teachers need time-saving alternatives to the repetitive processes they go through throughout the year.
A chatbot can efficiently save the day for both. No more manually searching for simple answers that the institution can set up once for their chatbot and then enjoy for the rest of eternity! And faculty can benefit in many ways from a chatbot to simplify their teaching and assessment.
Artificial intelligence will help teachers with grading and completing mundane tasks, collecting student feedback, and providing information about updates to their students. “The system will also help ease the burden on stressed faculty, as they won’t have to describe the same things over and over to different students.” William Confalonieri, CIO of Deakin and leader of the Genie chatbot project, explains, “The most promising way to use this technology is to support a much more personalized approach to services on campus that still appeals to a large number of people.”
Applications for chatbots in education
It’s becoming more common for students at all grade levels to use messaging services to interact with each other and sometimes with their teachers. These are essential features in platforms such as Google Classrooms and other class management systems and enable exchanges that aim to ask questions and get answers that support the learning process outside the classroom.
Similarly, an increasing number of MOOCs and other online courses provide access to forums and communication systems that allow for consultation and discussion with teachers and other colleagues. According to various studies, engaging in critical discussions about learning content enables better understanding and enhances the learning process.
Chatbots could replicate this process on a large scale by creating channels where students can talk about any topic with an “expert,” ask questions, and draw conclusions that improve their understanding of various topics.
This is the viewpoint of Bill Gates, who recently gave an interview to The Verge. He explained the benefits of these systems in personalizing education and achieving better results.
According to the Microsoft founder, his learning technique has always been to look for people who know more regarding specific topics than he does and ask them questions to find answers or confirm his points of view.
He explained that this way of acquiring knowledge could be accessible to everyone thanks to chatbots. According to him, they can become virtual experts on different topics and become mentors and learning partners for students of all levels, helping them understand and develop each topic at their own pace, asking what is needed, and creating positive sharing spaces that allow students to share more knowledge.
These are just some of the innovations chatbots can provide in virtual education
It detects the emotional state of students, which, when recognized by chatbots, can change the response by adjusting the language or even including a joke.
Personalized learning adapts to the student’s rhythm, depending on their needs and specific requirements. This allows for more direct guidance when conveying information or answering questions about a course. It allows the teacher to reduce the time spent in organizing and executing assignments, as chatbots provide instant answers to common student questions that have been previously designed.
This saved time can be invested in research or projects that are pending for the course and in tutoring and motivating the group. Practical storage and analysis of data when reviewing student assessment and progress. Artificial intelligence helps students organize their time and distribute assignments according to their goals in an effective and accessible manner.
Improves access to education
The automated learning tool focuses on education and interaction and does not consider the student’s resources, language, or location. It can be considered something of a “democratization of learning.”
Have you checked out our Education and coaching chatbot?
It helps ensure your website is in tip-top shape. Check it out now here: Education and chatbot
Read More: Chatbot benefits in the travel industry