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Chatbots in healthcare – efficient, interactive, cost-efficient as well as customer-friendly

For many people, visiting the websites of health care providers or health insurance companies is a frustrating experience. While they can find a lot of information, it is often difficult to find the information they are looking for. That poses a problem because healthcare providers or insurance companies want to help their customers as quickly […]

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The Future of the Healthcare Industry

1. What are Chatbots in the Healthcare Industry? Chatbots are software developed using machine learning algorithms, including Natural Language Processing (NLP), to initiate and continue a conversation with a user to help patients in real-time. Chatbots have already made their way into retail, news media, social media, banking, and customer service. Many people use chatbots

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