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How chatbots can improve conversational marketing strategies?

Chatbots are set that instantly react to inbound messages. Chatbots can be configured to respond similarly whenever they react in different ways to messages consisting of specific critical phrases and even make use of device discovery to adapt their feedback to the situation. The excitement around chatbots – computer programmed and expert system that talks […]

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Chatbots in Financial Services: Benefits, Use Cases and Key Features

The banking, financial services, and insurance (BFSI) industry are in a state of flux. Developments in financial technology, generational shifts among customers, and high incomes in the first quarter of 2021 have accelerated the use of new digital technologies and increased the need to explore new ways of communicating. Here we look at how banks

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Travel Chatbots: Top 8 Use Cases / Examples, Benefits & Future

Booking travel is a hassle, and I can’t remember a trip abroad with the family where I spent hours booking flights and accommodation. There are tons of options for flights (e.g., different dates, airlines), hundreds of accommodations, and many other things to choose from (which cities/beaches to visit nearby, etc.). The abundance of choices makes

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