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healthcare

Engage, Convert, Succeed: The Chatbot Advantage

Chatbot marketing is the use of artificial intelligence (AI) powered chatbots to interact with website visitors, customers, and potential leads. These chatbots are designed to simulate human conversation and provide personalized experiences to users. They can be integrated into various platforms such as websites, social media platforms, and messaging apps to provide real-time responses and […]

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The Human Touch: Balancing AI with Best Chatbot Implementation Practices

The way users communicate with businesses has evolved rapidly, i.e., moving from traditional channels such as email and phone to more real-time and conversational messaging platforms. Automation technologies such as Artificial Intelligence have left their mark on customer support and are now making their way into IT support and IT service management (ITSM). Companies are

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The Top Chatbot Use Cases In Healthcare

Healthcare use cases for chatbots include: 1. Providing Medical Information Chatbot algorithms are trained on rich health data, including disease symptoms, diagnoses, markers, and offered treatments. Public datasets are utilized to continuously train chatbots, such as COVIDx for COVID-19 diagnosis and Wisconsin Breast Cancer Diagnosis (WBCD). Chatbots with different intelligence levels can understand users’ questions

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