EngagerBot

banking chatbot

A detailed guide to banking chatbots in 2022

Banking chatbots help customers conduct banking transactions simply by voice or text. They are helpful for the bank because they can reduce operating costs and improve customer satisfaction by streamlining interactions. However, this is a new technology, and banks should deploy well-tested solutions to ensure chatbot glitches do not damage their reputation. In this article, …

A detailed guide to banking chatbots in 2022 Read More »

Chatbots in Financial Services: Benefits, Use Cases and Key Features

The banking, financial services, and insurance (BFSI) industry are in a state of flux. Developments in financial technology, generational shifts among customers, and high incomes in the first quarter of 2021 have accelerated the use of new digital technologies and increased the need to explore new ways of communicating. Here we look at how banks …

Chatbots in Financial Services: Benefits, Use Cases and Key Features Read More »